Request account and data deletion
To request deletion of your Muryar Arewa account and associated personal data, email corporate@zamkah.com.ng with the subject “Muryar Arewa account deletion”.
Identify the account email address and state whether you want the account and associated data deleted or have a request concerning specific data. Do not send your password, session token or identity documents in the initial message.
Verification and handling
The Zamkah Technologies Limited Corporate Helpdesk receives your request and verifies that you control the account. The helpdesk will explain any further verification needed. After verification, the Muryar Arewa platform administration team handles the request and confirms its outcome. This is a reviewed process, not automatic or instant deletion.
Data covered by your request
For verified ordinary listener accounts, we erase account/profile and login data, sessions, preferences, follows, listening history, reminders, notifications and identifiable activity records. We retain only non-identifying aggregate statistics and a minimal record that the verified request was completed. Any required retention exception, including backup handling, must have a documented purpose and period which the helpdesk will explain. Broadcaster, administrator and staff accounts require a separate ownership and retention review.
Deactivation is different
The app's Deactivate account control revokes sessions and prevents login. It does not delete retained account data. Use the helpdesk process above for a deletion request. You can also clear individual history categories in app settings.